Chapter 888

People We Got To Know in August 2026

GTK® Spotlight on Grief Counselors

We Get To Know People, this chapter contains a number of featured people we got to know this August.

Get To Know Reena Bansal

Reena Bansal is the kind of person who can take a subject that keeps business owners up at night and turn it into a conversation that leaves them feeling steadier than when they walked in.

Warm, practical, and remarkably resilient, Reena has carried those qualities through a career that has come full circle, and it is the reason so many of the people she works with, in her own words, start as clients and become friends. She believes you protect a business by understanding it first, and it fits her story: long before she ever studied computers, she studied anthropology, and in a way she has been studying people ever since. Her first conversation with a new client is never about technology. It is about their business. How they make money, what cannot go down, what would hurt most if the wrong thing happened at the wrong time. Only then does the strategy take shape, built around them. There is wisdom in that order: more than anything, people want to be understood.

That instinct runs through much of Reena's life and work. At Vincatech1, the woman- and minority-owned Houston cybersecurity and technology firm she built, clients are not projects to finish but relationships to keep, and most of them are businesses that live on trust: law firms, healthcare organizations, manufacturers. She talks about security the way she talks about everything else, in plain language, as something a business owner can actually see and manage. And she understands her clients so well because she has been one of them. Before returning to technology, she spent more than two decades running her own Houston boutique, where every risk was personal and keeping the doors open was up to her. When her business partner stepped away, her answer says it all: "I'm not a quitter, so I said okay, I'll take over."

The same care Reena brings to her work began at home. She is a loving and supportive mother to a son and a daughter, and their dreams have always steered hers. When her son chose medicine and her daughter chose law, it was for them that she made the hardest trade of her career, leaving the boutique she loved for the kind of steadiness a family can build on. That same warmth spills into the time she gives to the American Heart Association and United Way, where she joins other women lifting up their community. Her firm's promise is just two words: deliver clarity. Spend a few minutes with Reena and you realize she has been delivering it, in one form or another, her whole life.

WHO: Reena Bansal | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know Bill Pikington

Bill Pilkington is the kind of person who seems to measure a good year not by the returns he files, but by how well the people behind them were cared for along the way.

Steady, hardworking, and quick to make you smile, Bill has carried those qualities through more than three decades of serving Houston businesses and families, and it is the reason people who have worked alongside him tend to describe him not by the numbers he manages, but by how much lighter things feel once he is in their corner. He describes his own job as adding the human touch to the numbers game, and he means it. He even gave himself the title Head Chef and Chief Bottle Washer, his good-humored way of saying that whatever the people counting on him need, from the biggest decisions to the smallest details, he takes care of it personally.

That instinct runs through much of Bill's life and work. A Texas A&M graduate in accounting and finance, he spent years as a partner in Houston CPA firms before building a practice of his own, where he works closely with real estate investors and syndicators. His philosophy is simple: get the answers out early, stay close to clients all year long, and come to the table with ideas. He wants the people he serves to feel that someone is thinking about their business even when they are not, and that the person doing the thinking actually understands what they do.

But the truest picture of Bill is how he gives his time. For more than thirty years, day or night, he has answered the call as a volunteer firefighter with the Ponderosa Fire Department, showing up for his neighbors when it matters most. He and his wife, Marva, raised their two children in the Klein community, and wherever his family went, Bill followed with his sleeves rolled up. When his son joined Scouts, he became the Cubmaster. When the kids played sports, he coached. When their classrooms needed a parent to read aloud, he showed up with a book. And when the school district needed people willing to serve, he gave six years to the Klein ISD Board of Trustees, finishing as its President, an experience he calls truly life changing and one he feels blessed to have been part of. Whatever time is left, he spends running, more than thirty marathons and triathlons and the occasional fifty kilometer trail run, the quiet endurance behind the easy laugh.

Bill is fond of an old railroad saying: it ain't the whistle that pulls the train. The whistle gets the attention, but the engine does the work. And whether in the firehouse, the boardroom, or somewhere around mile twenty, Bill has always been happy to be the engine.

WHO: Bill Pilkington | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know Jason Helfenbaum

Jason Helfenbaum is the kind of person who seems to measure success by how much of what he and others know can be shared with others in a way that enriches their lives.

Thoughtful, relationship-oriented, and generous with his time, Jason has carried those qualities through more than twenty-five years of helping businesses grow, and it is the reason people who know him tend to describe him not by what he has built, but by what he helped them see in themselves. For Jason, a new connection is the beginning of a relationship, never the end of one. He likes to reach out, learn what someone is working toward, and ask how he can be of service before anything else, whether that turns out to mean sharing an insight, opening a door in his network, or simply listening. And listening may be the thing he does best.

The company he leads grew out of a story he has carried since childhood. His report cards kept repeating the same line: a bright student who is not living up to his potential. The teachers meant well, but nobody ever showed him the way there. Years later he recognized that feeling everywhere he looked. Owners want to grow, employees want to do well, and the path is rarely clear for either one. So, twenty-five years ago, he founded ClicKnowledge to give people what he never got: a plan. His promise to clients is simple, tell me once, and then never tell anyone ever again. He and his team draw out everything that lives in one person's head and turn it into something the whole company can use, and he measures the result with a question he loves to ask: could you go to Bora Bora for a month with no internet and still come back to a business?

Ask Jason to explain what he does, and he will likely skip the job titles entirely. He claims to have no expertise at all, just a superpower: taking what other people know and reshaping it so anyone can use it. He calls himself a cross between a mirror and a two-year-old, because he reflects back what you tell him and keeps asking why until the answer makes sense. He even jokes that his wife hates one of his favorite business expressions.

The fullest picture of Jason, though, has little to do with business at all. One person who knows him wrote that his background and his family are a big part of what makes him who he is, and that his love for his family and the people in his life shows up every day. That same care once carried him outside his industry entirely, when he co-owned a wellness community called A Better Me, devoted to helping people strengthen their mental and physical health by tuning into what matters most to them. There was no training program to build there and nothing to document. It was simply Jason doing what he has always done, paying attention to the person in front of him.

When someone once asked what he would tell his younger self, he kept it short: stay curious, do not take yourself so seriously, and stop seeing failure as failure. It sounds like advice, but it may be the truest description of him there is. The bright kid nobody handed a plan to grew up and spent his life making sure the people around him never need to feel lost without one.

WHO: Jason Helfenbaum | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know BJ Farmer

Ben Farmer is the kind of person who seems to measure success not by the technology he delivers, but by how much easier life becomes for the people who count on it.

Passionate, focused, and determined, BJ has carried those qualities through more than three decades of running CITOC, and it is why the people around him tend to describe him less by the company he built than by how well he looked after them. Spend a little time with him and you see what they mean. He speaks plainly; a longtime friend from one of his CEO groups loved that about him, the way he could cut past the noise to the thing that actually needed attention. He reads and studies constantly, staying ahead of where technology is going, because his clients count on him to see around the corner for them. People who have worked with him for years keep reaching for the same words: tenacious advocate, trusted advisor, good friend. It is telling that one Houston businessman first heard of BJ not from BJ at all, but from a client who pulled out his business card in the middle of a meeting just to talk about the work his team was doing. When the two finally met, he found the client had it exactly right.

The work itself is simple to explain, at least the way BJ explains it: technology makes business life easier. What he really offers is peace of mind. He wants a business owner to be able to budget their technology with confidence, to know that anyone on staff can pick up the phone and someone good will answer, and to keep their attention on the business they love while the systems hum along behind it. BJ has built his entire career in Houston, a city known for its entrepreneurial energy and its openness to anyone willing to work hard, where companies in everything from energy to healthcare began as somebody's leap of faith. Spending three decades among people like that has kept him close to what a business really means to the person who built it, and it shows in how he treats every client: like someone guarding another person's dream.

Through it all he never stopped being a student. He has served on national boards in the Microsoft partner community and spent years in rooms full of fellow CEOs trading hard lessons, giving as much as he took. Ask about his education, though, and BJ will point you to the line he wrote on his own resume: a PhD in Business from the School of Hard Knocks. He means it as a joke, but like most of his jokes, there is truth tucked inside. Everything he knows, he learned by building, and the people he built it for have been vouching for him ever since.

WHO: Ben Farmer | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know Abul Hassan

Abul Hassan is the kind of person who seems to measure success not by how far the company has grown, but by how much stronger the people around him have become.

Steady, solution-oriented, and naturally inclined to earn trust through what he delivers rather than what he says about himself, Abul has a way of making people feel like partners rather than clients. He does not simply deliver a solution and move on; he sits with the problem, learns the business, and builds something that fits the people who will actually use it. Someone who conducted a training session at one of Abul's own ventures watched him sit in alongside his staff with the same level of enthusiasm as everyone else in the room and called him "a wonderful person to do business with," noting that loyalty and ethics are his highlights. That willingness to stay curious, to never consider himself above the learning, is what people tend to remember about him. Jason Jimenez, who partnered with Abul through Landing Big Whales and quickly became one of his closest friends, calls him "an impactful person" whose depth of knowledge and solution-oriented experience "impacts thousands."

That instinct for care and craftsmanship runs through everything Abul does. He planted his roots in Chennai, a city known as much for its deep-rooted traditions and close-knit communities as for being one of India's largest technology hubs. He started with two people and grew what is now Ciranta IT Services into a global consulting firm, wearing every hat along the way: marketer, business analyst, developer, team leader, project manager, solution architect. His work has crossed ERP implementation, digital transformation, application development, and open-source consulting, serving companies ranging from global shipping lines to India's largest jewelry retailer. He also serves as Chief Technology Officer at Maxari EV. But the work always sits inside the portrait of who Abul is, not the other way around. He recently sat for his Odoo 18 certification after years of real-world implementations, joking that it "felt a bit funny being back in exam mode after all these years." The credentials were never the point. The learning was, and it still is.

He is the kind of leader who builds something from the ground up and never loses the humility of those early days. He can think at the level of enterprise architecture without losing sight of the person sitting across the table, and that balance helps explain why so much of his work ultimately comes back to the same idea: understanding what someone actually needs and making sure they walk away stronger than when they came in.

WHO: Abul Hassan | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know Max Kalles

Max Kalles is the kind of person who seems to measure success not by the size of the client list, but by whether the people he works with walk away believing a little more in what they are building.

Warm, values-driven, and naturally inclined toward helping others find clarity, Max also brings something harder to pin down: a genuine belief that business and faith and personal growth are not separate pursuits but parts of the same life. He does not talk about work the way most marketers do. He talks about purpose, about accountability, about helping people figure out what they actually want before showing them how to get there. He once wrote that there is no such thing as failure, only winning and learning. He called three daily habits, appreciation, intention, and reflection, AIR, "because just like physical air, you can't survive without it." These are not slogans for him. They are ideas he has built his life around.

That instinct runs through much of Max's life and work. He grew up in Toronto's close-knit Jewish community, a neighborhood where faith and family are woven into everyday life and where people tend to look out for one another in ways that stay with you. He lasted, in his own words, "a full three weeks in the corporate world" before he and his brother Lionel started a digital marketing business together and never looked back. He has since grown and sold several companies and built SmarterLeads into the kind of company clients describe in terms that go beyond marketing: one called him the reason their business keeps growing year after year; another said their website now brings in nearly all of their revenue. Along the way, he co-founded an organization to help Jewish students step into leadership, became a regular speaker and mentor across Toronto's Jewish community, and started writing for Aish.com about the things that matter most to him.

When he won a Toastmasters championship by applying definitions he had learned through Torah study to impromptu public speaking, the story he told afterward was not about the trophy. It was about the joy of sharing those ideas with the world, "to help bring meaning and happiness into the lives of others."

Max is more than the businesses attached to his name. He is a loving husband, someone who lives with his wife in the same city where he grew up, and a person who calls himself, simply, an entrepreneur, marketer, speaker, consultant, and redhead. He can build a digital strategy for a small business and then write a reflection on what it means to learn from a setback, and both feel like they come from the same place in him.

WHO: Max Kalles | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.

Get To Know Bob Wells

Bob Wells is the kind of person who will sit with you for an hour, walk you through your own numbers until they finally make sense, and never once make you feel like you should have known it already.

Warm, perceptive, and deeply committed to the people he believes in, Bob has carried that approach through over forty years in finance, and it is the reason people who know him tend to talk about him the way you talk about someone who changed how you see things. They call him the financial storyteller, and the name fits. He can take what looks like quantum physics to most owners and turn it into a clear picture of where they stand and where they can go. But the part people remember is not what he showed them. It is that he sat down, took the time, and made sure they understood it for themselves. One of his clients put it simply: Bob taught us how to fish instead of fishing for us, and that changed everything.

Born and raised in South America and fluent in English and Spanish, Bob started his career at UBS in Chicago and New York, managing Fortune 500 lending relationships. He later served as CFO at QRI Group in Houston, helping grow the company from seven million to sixty-seven million in revenue. But the thread was never the transactions. It was always the person on the other side of the table who needed someone to make the numbers make sense. That impulse led him to Redstone Business Consulting Group, where he now advises owners in the five to seventy-five million dollar range.

Bob is also a man of faith and family. He is a proud husband and father, grandfather to seventeen, including two adopted, and recently became a great-grandfather. He poured years into the Boy Scouts of America as a District Commissioner and staffed the first all-Spanish Wood Badge course in the country. He has served on the Board of the Rotary Club of Houston. And at seventy, he decided he wanted the stamina to keep up with his grandchildren for years to come, so he walked out his front door and started running. The early runs were humbling, he could barely jog for a few minutes. But he did what he does with every problem: he put structure around it. A year later, he has logged over seven hundred miles and placed third in his age group at the Houston Rodeo Run, a field of twelve thousand five hundred. He runs the same loop through his neighborhood and knows every crack in the sidewalk, every dog that barks, every stretch where the shade disappears.

Bob once wrote that he believes you should always be building something, even if the only thing you are building is a better version of yourself. Spend a few minutes with him and you realize that is exactly what he has been doing, for himself and for everyone who sits across from him.

WHO: Bob Wells | WHOist: John Mar Turbanada | 5th August 2026 | Source: Research | Verified by: Charles J de Guara

The information presented reflects what was known and inferred at the time of this writing.